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By the life of the air transportation business, emergency response, support each client’s supply chain by providing high quality service
27/09/2018
Junichi Ishimoriのアバター画像
Junichi IshimoriGeneral Manager / Air Freight Business Unit

Air transportation business of Kintetsu Express Thailand

Air transportation business of Kintetsu Express Thailand

Our Company, KWE-Kintetsu World Express (Thailand) Co., Ltd. was established in 1989 as the local subsidiary. We integrated with TKK Logistic, a local distribution company in Thailand, in 2011, and we currently have about 1,500 employees within our Thai corporation, and we provide our clients with high quality distribution services by specializing in our own business.

With respect to the air transportation business, about 400 employees work at our offices and the airport sites day and night in order to protect the supply chain of our clients. For the Customs work conducted by our Company, we handle about 12,000 shipments/month in total for export and import transactions. The handling volume is increasing year by year, and the existing air transportation business in the market is increasing every year.


“For the important cargo for our clients”, Kintetsu Express Thailand’s original service

Air transportation business of Kintetsu Express Thailand

Regarding the Customs clearance service for our air transportation business, we have our own service centers at Suvarnabhumi International Airport and Don Mueang International Airport that provide our clients with high quality services, such as monitoring of cargo. Especially, for an emergency delivery, we have prepared the system under which cargo arriving late at night will be delivered the next morning according to the client's request, and we can ensure to keep to the delivery schedule of our clients.
For example, a shipment from Don Mueang International Airport within Bangkok can be delivered to the client by 6:00am, when the travel restriction regulation starts, and we have received good reports about this service.


In order to further improve the delivery service system

Of course, we devote much effort to train of our drivers handling the very important cargo for our clients, and we deliver to many destinations. We hold original lectures and training for our drivers, and the drivers receiving such training handle our trucks safely; the trucks are equipped with GPS and journey recording technology to monitor safe driving. We also have the “e-POD” service whereby it is possible to check the delivery completion information with a smartphone. We are implementing further improvements and expansion of our delivery services.


e-POD can check delivery completion information easily and instantly

Outline of new service "e-POD". With smartphone, you can check delivery completion information easily and instantly


We have our Japanese staff in place at the sales, customer service, and cargo handling sites at the airports. In accordance with the 24-hour operation at both airports, we handle any emergency cargo of our clients, including a hand-carry service at weekends and national holidays. If you have a problem with your air cargo forwarding, please feel free to contact us.

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