In previous article, we introduced ‘Round2’ as our Gold Partner of SAP. This article aims to provide an example of the implementation of the SAP System. Our client, Magotteaux, operates in 26 countries and employs 3,000 people worldwide. Given this global presence, it is desirable to achieve consistency in the application supporting their major business processes

In fact, the necessity extends beyond this, Magotteaux has been considering the optimization of ERP systems for increased efficiency. The company aims to facilitate communication, information exchange, and collaboration through a consistent database and reporting system. This will consequently allow Magotteaux to expedite the decision-making process and provide access to the company’s indicators. Opting for SAP as its main system is the solution to this challenge.

Problems encountered before using the SAP System

Before the introduction of SAP, Magotteaux considered the implementation of their old ERP system to be too decentralized. As a result, despite extensive use, this system fell short in terms of collaboration between entities—it was not harmonized. This led to a shift towards global projects instead of local ones.

After the introduction of SAP, in order to gain the optimal level of benefits—including improved communication, a consistent database, efficient master data management, and enhanced reporting, which bring a tremendous amount of value to the business—significant transformation was required. Magotteaux’s CIO insists that this transformation requires considerable effort through several phases, including stabilization, user training, familiarization, and continuity of usage.

Impression After SAP Implementation and Future Expansion

According to Magotteaux’s CIO, Round 2 has consistently made a good impression since Magotteaux’s first introduction to Asia. The company had relatively little experience in Thailand and faced various challenges, including differences in language, location, time zones, and cultural nuances. They estimated that their partner should possess capabilities beyond just the local financial aspects, and also have the ability to carry out the remaining implementation tasks in other streams as an extension of the Magotteaux SAP Corporate team in the region.

Crucially, Round 2 demonstrated their professionalism not only through their responsiveness and know-how during the selection and implementation process, but also by providing confidence and understanding of Magotteaux’s culture. Moreover, Round 2’s adaptability, a key aspect of their flexible nature, was appreciated during changes in collaboration.

"In his words, ‘Round 2 has proven to be a reliable partner. Indeed, we consider Round 2 as an integral part of the Magotteaux team, a partner we rely on and trust for subsequent implementations in India and China."

Interview Cooperation: Mr. Patrick Van Huffel , Global CIO of Magotteaux

Magotteaux is the world leader in process optimization solutions for abrasive and impact applications in mining, cement, aggregates, quarrying and power stations. Magotteaux’ technical innovations have changed and will continue to change the industry in the future. Magotteaux uses all possible tools to help its customers optimize their businesses in terms of output and cash flow by combining expert advice with the right products, services or equipment.

If you have any problems when introducing a system/ERP in Thailand and ASEAN, please contact us using the form below.