Introducing Case Study of SAP usage by ROUND2, a business alliance with NS Solutions

22/02/2024

SAMURAI ASIA Editorial Department

In previous article, we introduced ‘Round2’ as our Gold Partner of SAP. This article aims to provide an example of the implementation of the SAP System. Our client, Magotteaux, operates in 26 countries and employs 3,000 people worldwide. Given this global presence, it is desirable to achieve consistency in the application supporting their major business processes

In fact, the necessity extends beyond this, Magotteaux has been considering the optimization of ERP systems for increased efficiency. The company aims to facilitate communication, information exchange, and collaboration through a consistent database and reporting system. This will consequently allow Magotteaux to expedite the decision-making process and provide access to the company’s indicators. Opting for SAP as its main system is the solution to this challenge.

Problems encountered before using the SAP System

Before the introduction of SAP, Magotteaux considered the implementation of their old ERP system to be too decentralized. As a result, despite extensive use, this system fell short in terms of collaboration between entities—it was not harmonized. This led to a shift towards global projects instead of local ones.

After the introduction of SAP, in order to gain the optimal level of benefits—including improved communication, a consistent database, efficient master data management, and enhanced reporting, which bring a tremendous amount of value to the business—significant transformation was required. Magotteaux’s CIO insists that this transformation requires considerable effort through several phases, including stabilization, user training, familiarization, and continuity of usage.

Impression After SAP Implementation and Future Expansion

According to Magotteaux’s CIO, Round 2 has consistently made a good impression since Magotteaux’s first introduction to Asia. The company had relatively little experience in Thailand and faced various challenges, including differences in language, location, time zones, and cultural nuances. They estimated that their partner should possess capabilities beyond just the local financial aspects, and also have the ability to carry out the remaining implementation tasks in other streams as an extension of the Magotteaux SAP Corporate team in the region.

Crucially, Round 2 demonstrated their professionalism not only through their responsiveness and know-how during the selection and implementation process, but also by providing confidence and understanding of Magotteaux’s culture. Moreover, Round 2’s adaptability, a key aspect of their flexible nature, was appreciated during changes in collaboration.

"In his words, ‘Round 2 has proven to be a reliable partner. Indeed, we consider Round 2 as an integral part of the Magotteaux team, a partner we rely on and trust for subsequent implementations in India and China."

Currently, Magotteaux is effectively implementing the system in China. In 2024, the company plans to expand implementation to additional locations in the region, including Singapore and Japan, which will undoubtedly require Round2’s support. It’s worth noting that Round 2 could also assist the company’s team in Belgium’s centre of competence. As Magotteaux anticipates numerous challenges in the upcoming year, such as migrating from the existing version to SAP S/4HANA, the company is confident that Round 2 will remain an effective partner. Round 2 can assist Magotteaux with translation, change management, and facilitate the operations of Magotteaux’s subsidiaries in the region.

Interview Cooperation: Mr. Patrick Van Huffel , Global CIO of Magotteaux

Magotteaux is the world leader in process optimization solutions for abrasive and impact applications in mining, cement, aggregates, quarrying and power stations. Magotteaux’ technical innovations have changed and will continue to change the industry in the future. Magotteaux uses all possible tools to help its customers optimize their businesses in terms of output and cash flow by combining expert advice with the right products, services or equipment.

If you have any problems when introducing a system/ERP in Thailand and ASEAN, please contact us using the form below.

Inquiry Form

Please feel free to contact us from the form as below.

We accept by phone and email.

Name Required

Company Name

Phone number

Email Required

Message Required

KOA-SHA (THAILAND) (hereinafter referred to as the "Company" or "We"), in the variety of services provided by the Company (hereinafter referred to as the "Services"), established the following privacy policy (hereinafter referred to as the "Policy").

Definition of Personal Information: The term "Personal Information" as used in this Policy, means information about a living individual which can identify the specific individual, including name, date of birth, and other descriptions (including other information that can be easily matched to identify a specific individual).

Acquisition of Personal Information: We acquire personal information by legally fair means.

Use of Personal Information

The Company shall use personal information for the purpose of business as necessary within the scope of the following.

To deliver optimized information to the individual user of the Service.
To help improve the quality of the Service by statistical analysis.
In response to inquiry in regard to the Service.
To conduct questionnaires regarding the Service.
To send information regarding campaigns and new products by the Company.
Other purposes associated with the abovementioned purposes of use.

About cookies: The Company makes use of cookies on the Service website. In addition, cookies may be used in a portion of the advertising system. A cookie is a small amount of data regarding usage history that is sent to your browser from a website’s server and is stored on the user’s hard drive. If the user prefers the Company not to make use of cookies, the user can set their browser to reject cookies. However, if the cookies are rejected, there is a possibility that the use of the Service on the website will be affected.

Provision of Information to Third Parties

The Company will not provide personal information to any third party without obtaining prior consent by the individual concerned, except as required by applicable laws and regulations.

In addition, the Company may access personal information and disclose it to third parties in the following cases.

Under Prior Consent of the Individual User Concerned
When the disclosure of personal information is required by law or judicial court, judicial orders, decisions and instructions based on laws and regulations of government agencies.
When reasonable measures are necessary to defend the rights or property of the Company.
When the disclosure of personal information is necessary to protect the lives, bodies or property of the Company, user(s), or public, and it is difficult to obtain the individual’s consent at the time.
When cooperation is necessary with a national or local government organization, or a business operator entrusted by such an organization in executing affairs under laws and regulations, and in which obtaining the consent of the user(s) is likely to impede the execution of the affairs.
In statistical data in which the disclosure or provision does not identify the user’s identity.

Management of Personal Information

The Company will maintain the accuracy of personal information and manage it safely.
The Company will take appropriate security measures to prevent the loss, destruction, tampering or leakage of personal information.
The Company will take precautionary measures against the loss, destruction, tampering, and leakage of personal information through appropriate system maintenance of the operating system and education of employees.

Request for Notification, Disclosure, Correction, Suspension of Use of Personal Information

In the case the Company receives request from the individual user regarding the disclosure, correction, addition, deletion, suspension of use, or erasure of personal information, stoppage of use by a third party or notification of use, after confirmation that the requester is the individual user, the Company will respond without delay in accordance with the Personal Data Protection Act.

Note that in the case that the request does not meet the requirements stipulated by the Personal Data Protection Act, or the reason to reject such request is permitted by the Personal Data Protection Act or other laws and regulations, the request may not be fulfilled.

In addition, there is no payment required or fees associated with the request for disclosure by the individual user. However, the cost of communication from the individual user to the Company, transportation expenses, and expenses associated with the preparation of materials for the purposes of individual identification will be the responsibility of the individual user.

Revision of Privacy Policy: The Company will review the operational status of the handling of personal information and make efforts for continuous improvement, and may change the Policy as necessary. After such changes to the Policy, the Policy will be published on the Company’s website.