Deboning robots for chicken and pork, and after-sales maintenance services in Thailand to enhance the performance and extend the service life of the robot.

18/01/2022

Mayekawa (Thailand) Co., Ltd.

Mayekawa (Thailand) Co., Ltd. is a distributor and service provider of deboning robots for chicken and pork, called DAS series. DAS series robot can debone each bone automatically and precisely. The popular robot is the TORIDAS MK-2, a robot that debones chicken legs automatically. Over 1,500 of Toridas units have been installed over 26 countries around the world.

A deboning robot for meat, developed by Mayekawa Co., Ltd., is ready to support customers in the fresh food industry, especially in the broiler industry.

Mayekawa Co., Ltd. manufactures and develops deboning robots for chicken and pork in the DAS series, which are robots for deboning various chicken parts. In this article, we will introduce 3 models of robots for deboning all chicken parts as follows:

１. TORIDAS MK-2 machine

The robot for deboning the bone in leg (BIL) can operate 4 times faster than speed of humans and are capable of automatically and precisely separating bone and meat. It also ensures high productivity and high quality, and the most important thing is to reduce the number of employees in the production process as well.

２. YIELDAS – 3000 machine

It is a machine that can separate the upper part (Front half or full carcass) of a chicken into breast, wings, fillet, and carcass. Thanks to image processing technology that has been used to determine the size of each chicken, Yieldas can debone chicken automatically and precisely. It can also significantly reduce a lot of the workforce in the production process and produce products equal or greater quality than human work. Moreover, the machine works efficiently and stably.

３. WINGDAS machine

It is a specifically automatic wing stick deboning robot that can produce 2 types of products: deboning wing drumettes (Boneless chicken drumette) and making Tulips (Chicken tulip).

Automated deboning machines can solve the problem of labor shortages and the impact of the COVID-19 situation.

From the outbreak of the COVID-19 virus for a continuous period of up to 2 years, it affects the work in various manufacturing industries, including the fresh chicken industry in Thailand. Due to the COVID-19 virus outbreak, there was a huge labor shortage because some workers were infected with the COVID-19 virus or some had to be quarantined. Foreign workers were also unable to come to work in Thailand. The use of automatic deboning robots is the best solution for such a situation.

The benefits of using automatic deboning robots are as follows:
- Solve the problem of labor shortage in the industrial sector.
- Reduce contamination and human-to-chicken contact more than ever, because humans will only do the job of putting chicken into the deboning robot.
- Increase yield and/or production efficiency.
- Maintain good quality of chicken because deboning robots are more stable in operation than human labor.
-Accurate production plan is viable

▲The use of automated deboning robots will reduce contamination and human-to-chicken contact, which perfectly responds to hygiene issues in the era of COVID-19.

For customers who are interested in automatic deboning robots, Mayekawa (Thailand) Co., Ltd. has a service team ready to serve you, from the layout design within the factory to the onsite survey and installation of the robot, as well as providing training to customers’ technicians through On-the-job-training (OJT) and/or Mayekawa’s Workshop. Mayekawa service team will train everything from robot configuration, machine operation, and safety systems to cleaning and periodic maintenance of robots, etc.

A service team with specialization and experience is ready to provide after-sales service to customers in the field of maintenance to maintain good performance and extend the service life of the robot.

In terms of providing services to customers who use chicken deboning machines, in addition to the pre-installation and training services to customer companies’ technicians mentioned above, Mayekawa (Thailand) Co., Ltd. also offers a service package for the maintenance of automatic deboning machines as:

1. Package A
Includes service of spare parts for maintenance, maintenance service, machine inspection service and emergency service.
2. Package B
Includes service of spare parts for maintenance, maintenance service and machine inspection service.
3. Package C
Includes service of spare parts for maintenance and maintenance services.

▲Regular maintenance of the robot ensures good performance and extends its service life.

In addition, while waiting for the next round of maintenance, the service team will inspect the robot regularly every 3–4 months to keep the machine running smoothly and maintain the quality of the manufactured products. After each inspection, the company will also provide an inspection result report to the customer.

Another strength of Mayekawa (Thailand) Co., Ltd.’s service team is their speed in providing services to customers. Mayekawa service team will keep customers in touch through the LINE application. While using the machine, if a problem such as a malfunction or failure occurs, customers can immediately report symptoms or problems through the LINE application. Then the service team will give advice, including how to solve the basic problems. This contact method will help the customer significantly reduce the breakdown time of the machine.

▲A team of technicians with expertise and experience in maintenance.

Other strengths of Mayekawa (Thailand)'s service team and after-sales service are as follows:
- Technicians are proficient and have an average working experience of not less than 5 years.
- Supervisor position staff will be trained in Japan and receive a certificate to certify their skills and knowledge in robot maintenance, as well as the ability to troubleshoot each alarm point.
- Since Mayekawa (Thailand) is the sole distributor and after-sales service provider in Thailand, the service team specializes in the maintenance and repair of automatic deboning robots. There is also a yearly test to check the skills of each technician.
- We have stock for spare parts in Thailand, so we can support replacement of spare parts for a maximum of 30 machines.
- The robot's software is kept up-to-date to enable faster and more accurate problem detection.
- A demo or demonstration machine from TORIDAS is available for customers to trial before placing an order.

▲Service team staff from Mayekawa (Thailand) Co., Ltd.

Due to the regular maintenance and after-sales service of the Mayekawa (Thailand) Co., Ltd.‘s service team, the automatic deboning robot can run smoothly with good performance and have a long service life. Since Mayekawa (Thailand) installed the first automatic deboning robot in Thailand 11 years ago, it has regularly maintained and replaced spare parts. This meant the first robot installed in Thailand can still be used until now.

▲ From the left, Mr. Bannakorn, position as an engineer; Ms. Thipparat; and Mr. Noppawat, position as a sales engineer.

Bannakorn Sarutpaphapong
Engineer
Food Machinery Division
In 2013, began working as an engineer in the industrial machinery department at Mayekawa (Thailand) Co., Ltd., to gain experience in operating, installing, and maintaining automatic deboning robots in Thailand and abroad.

Thipparat Somjit
Sales Engineer
In 2012, began working at Mayekawa (Thailand) Co., Ltd., responsible for sales engineering both in Thailand and abroad, as well as developing the after-sales service strategy.

Noppawat Eakpornpith
Sales Engineer
In 2019, began working at Mayekawa (Thailand) Co., Ltd., responsible for sales engineering both in Thailand and abroad, as well as developing the after-sales service strategy.

If you are looking for a chicken and/or pork deboning Robot with after-sales maintenance service in Thailand, you can contact us through the form below.

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